By offering cutting edge Voice communications over a customer’s broadband connection we can finally enable end users to ‘cut the cord’, thus removing the reliance on the landline connection which can attracts a prohibitive premium. From the main connection to the internet breakout point (backhaul) right through to the customer premises equipment (CPE) we offer a complete customised wholesale telecoms and broadband service.
What we offer
- Backhaul connectivity – using fibre wherever economically and technically possible but utilising radio where necessary
- Broadband Last mile, once again using fibre, radio and newer technologies like TV White Space
- A range of Voice services for domestic and small business – including Number Portability so the old landline number is not lost
- White Labelled Billing – for both for Voice and Broadband
- Complete End to End 24/7 operation and maintenance
- We appreciate that the needs of domestic and business user are different, but there is sometimes a cross-over. Some SME’s use a Home Office/Workshop environment, with or without a seperate office. Therefore, we provide a suite of products and services that can be used on a ‘mix and match’ basis for almost any business requirement.
Domestic
- Domestic CPE (e.g. VoIP handsets, ATAs etc.)
- Domestic VoIP telecoms services (including advanced services such as nuisance call blocking) offered through a simple to use internet control panel
- Fixed wireless access where appropriate
- Broadband connectivity (including PAYG)
- Simple white labelled domestic billing
- White labelled customer services
- Infrastructure management and support via a national support organisation
Business
- Business CPE through a range of high-end VoIP handsetsBusiness VoIP telecoms services delivered through a fully featured internet control panel allowing users to manage their complete telecoms setup including managing hunt groups, adding telephone numbers, managing IVR settings etc.
- Support for small call centre operations via real-time call statistics displayed on wall boards
- Fixed wireless access where appropriate
- Broadband connectivity
- Comprehensive call analytics
- MiFID II compliant call recording and content analysis (including recording mobile calls and SMS messages)
- CRM and desktop integration
- Fixed mobile convergence through an in-house MVNO
- Fully featured white labelled business billing
- White labelled customer services
- Infrastructure management and support via a national support organisation